ThunderStorm

Four elements of systems thinking are DSRP: distinguishing ideas from other ideas (distinctions) organising ideas into systems relating ideas to one another looking at ideas from many perspectives Systems Thinking Feedback Loop: Build a Mental Model = Information + Thinking Test it Observe the results Seek feedback Adjust model

“Where the senses fail us, reason must step in.” - Galileo “Where reason fails us, our intuitions must step in.” - Gordon Pennycook, Big Think Ultimately, the supposed battle between head and heart is overblown. Instead, we require a synthesis of both to make good decisions and live happy lives. Source:  System 1 vs. System 2: Why it isn’t strategic to always be rational

Problem-Solving Process Decision Making Process Identify the problem 5 Whys by Toyota Why did this problem/deviation occur? Ask why until you reach ‘I don’t know’ to find the root cause(s) Find causes Ask questions Divergent Thinking ( Identify potential solutions) Brainstorming   Ishikawa fishbone diagram   People   Methods   Materials   Equipment   Environment Convergent Thinking Ranking the ideas using:   a set of rubrics or matrix    6 Thinking Hats Finding the best solution based on: Judgment Situation Facts Knowledge Potential risks Combination of data Make the decision and commit to act Manage the consequences Kepner-Tregoe Method (1960s) Situational analysis (to sort out priority concerns) Problem analysis (to find true cause) Clarify purpose Describe the problem Specify: What Where When Extent of the problem Decision analysis (to balance benefits and risks) Set Objectives/Criteria Identify MUSTS and wants Evaluate alternatives Asses...

“To put the world in order, we must first put the nation in order; to put the nation in order, we must put the family in order; to put the family in order, we must cultivate our personal life; and to cultivate our personal life, we must first set our hearts right.” - Confucius  当局者迷，旁观者清 The involved parties tend to be caught up in the details and emotions to make good decisions. Outsiders/onlookers may have a broader and more objective perspective. The 4Is of a great leader - one who keeps people: Informed Involved Interested Inspired Suzy Welch's rule of 10/10/10 Ask yourself: would this action matter in 10 min, 10 months, 10 years? https://www.oprah.com/spirit/suzy-welchs-rule-of-10-10-10-decision-making-guide/all&ved=2ahUKEwix_s_dge_2AhVnUGwGHZXfAk0QFnoECDMQAQ&usg=AOvVaw3lgDnCSbI14vjaLw7BbTN6 Understanding Your People Skill-will matrix by Max Landsberg Life lessons as shared by a retiree During a typical taxi ride, I encountered an interesting taxi driver who had a vast...